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Verifying your identity

Identity verification helps build trust in our community. Here's how to verify your account:

Why verify?

  • Builds trust with other users
  • Unlocks higher-value rentals
  • Shows a verified badge on your profile
  • Required for certain item categories
  • Verification methods

    Phone verification

  • Go to Settings > Verification
  • Enter your phone number
  • Enter the SMS code we send you
  • ID verification

  • Upload a government-issued ID (passport, driver's license)
  • Take a selfie for face matching
  • Our system verifies within minutes
  • Address verification

  • Enter your current address
  • We may send a verification code by mail
  • Enter the code in your account
  • Privacy

  • Your ID documents are encrypted and securely stored
  • We never share your personal information with other users
  • You can request deletion of verification data at any time
  • Troubleshooting

    If verification fails:

  • Ensure your ID is not expired
  • Take photos in good lighting
  • Make sure all text is clearly visible
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