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How user verification works

User verification is a key part of building trust on BorrowMe.

Verification levels

Basic (Email verified)

  • Email address confirmed
  • Can browse and message
  • Limited rental capabilities

    • Standard (Phone verified)

  • Phone number verified
  • Can rent most items
  • Appears as "Verified" to others

    • Premium (ID verified)

  • Government ID verified
  • Access to high-value items
  • Trusted member badge

    • What we verify

    Email verification

  • Confirms you have access to the email
  • Required for account creation
  • Enables important notifications

    • Phone verification

  • Confirms your phone number
  • Enables SMS notifications
  • Helps with account recovery

    • ID verification

  • Confirms your legal identity
  • Matches your face to your ID
  • Checks for fraud indicators

    • Privacy and security

  • Verification data is encrypted
  • Only verification status is shown to others
  • We never share your personal documents
  • Compliant with data protection regulations

    • For lenders

  • You can require certain verification levels
  • Higher requirements may reduce inquiries
  • Balance trust with accessibility

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    How user verification works | BorrowMe